At Amna, we carefully prepare every order to make sure it reaches you in the best possible condition.

Order Processing

Orders are prepared and processed after successful order confirmation.

Processing times may vary during weekends, holidays, launches, promotions, or periods of high demand.

Once your order is ready, it will be handed over to the delivery provider.

Delivery Areas

We currently deliver within Egypt.

Delivery availability may vary depending on your location and the courier service.

Delivery Time

Estimated delivery times may vary based on your city or governorate.

Delivery times are estimates and may be affected by:

  • Courier availability
  • Public holidays
  • High order volumes
  • Weather conditions
  • Incorrect or incomplete delivery information
  • Circumstances outside our control

Shipping Fees

Shipping fees are calculated according to the delivery location and will be displayed during checkout where applicable.

Any available free-shipping offers will be subject to the conditions shown on the website.

Order Confirmation

Please make sure your contact details are correct when placing your order, including:

  • Full name
  • Mobile number
  • Delivery address
  • Governorate
  • Any additional delivery instructions

Incorrect information may cause delivery delays.

Delivery Attempts

The courier may contact you using the phone number provided with your order.

Please make sure your number is available to avoid delays or unsuccessful delivery attempts.

Delayed Orders

If your order takes longer than expected, please contact us with your order number and we will assist you.

Damaged or Incorrect Orders

If your package arrives damaged or you receive an incorrect item, please contact us as soon as possible.

We may ask you to provide photos of the package and item so we can review the issue.

Contact Us

For questions regarding shipping or delivery:

WhatsApp: +201061943014
Website: amna1.com

Last Updated: October 2026